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Service Overview | |
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| FAQs | ||
| Accreditations | ||
| Scheduling a Test | ||
| Other Types of Tests | ||
| Locations/Mobile Collection |
Canadians are increasing becoming aware of the importance to safeguard personal data and choosing only Canadian based testing laboratories, such as Maxxam Analytics Inc., to perform their DNA analysis. The Canadian Privacy Act protects Canadian’s personal information (e.g. social insurance number, address, medical information such as your genetic profile) from disclosure to any government organization without your prior knowledge and consent. Many U.S. testing laboratories have been shut out of long term Canadian contract work for DNA Paternity Testing because the laws of the U.S. Patriot Act supersede your rights to privacy protection.
A benefit to choosing Maxxam, is that unlike the majority of other DNA companies promoting services as a local company (many with satellite mailing addresses within Canada ), our testing laboratory and Corporate Office is located in Canada and therefore all of your personal information will be protected by the strict requirements of the Canadian Privacy Act. This means that the information you provide and that is generated by Maxxam, will never be released to any government agency without your prior knowledge or consent. This compares to laboratories located in the U.S. , whereby all client information would be subject to the U.S. Patriot Act, which does allow government agencies to request that your personal information be released without your knowledge.Choose wisely when dealing with DNA Testing companies. Remember that the Canadian Privacy Laws will only protect you if you deal with a company that performs the final DNA analysis in Canada and stores all of your information within the borders of Canada . Your awareness of how the Privacy Laws affect you today will make a difference to you in the future.
Accreditations and Proven Abilities
Maxxam is uniquely qualified and accredited to perform the most sophisticated genetic fingerprinting using PCR technology. Maxxam offers DNA testing services for the verification of identity in cases of questioned biological relationships and for forensic investigations.
We have over 30 years experience in providing highly qualified information and expert testimony as it relates to child custody/support, immigration eligibility, estate settlements, forensic investigations, independent DNA testing and consulting.
Maxxam was also the first private laboratory to be accredited in Canada. In January of 2000, Maxxam was awarded accreditation for DNA testing by the Standards Council of Canada (SCC). In addition to maintaining SCC accreditation, Maxxam was also audited and awarded accreditation by the Forensic Quality Services – International (FQS-I) in August of 2001.
All Inclusive Price
Maxxam offers clients an all inclusive price that includes everything our customers need to complete paternity testing. Many other testing companies will quote a price that does not include items such as sample collection or shipping. These additional costs can quickly add up to much more than anticipated. With our all inclusive price, you can be assured that there are no hidden costs to deal with later on.
Testing Locations and Mobile Collection of Samples
With over 300 collection sites from coast to coast, you should have no problem booking an appointment at a convenient location. For more information about a location near you, and to speak to a Client Service Agent that will assist you in setting up an appointment, please call 1-877-706-7678 (ext. 707 or 723) or email us.
Maxxam also provides the service of mobile sample collection in certain locations. Our mobile collectors will contact our client directly to schedule a date and time to attend at the client's home, office or other location they suggest for collection of the required sample. Call one of our Client Service Agents at 1-877-706-7678 (ext. 707 or 723) to find out if Maxxam offers Mobile Sample Collection in your area.
Quick Turnaround time
In most cases, turnaround for your test will take seven to ten business days. For special cases when more testing is needed, additional time may be required.
How to Order a Test
Starting a test is easy. For those customers who require DNA testing for legal purposes, you will need to schedule an appointment by calling a qualified Client Service Agent at 1-877-706-7678 (ext. 707 or 723). For those customers who do not require DNA testing for legal purposes, you may order a Maxxam Home Collection Kit on-line and send in your sample by mail or courier. To order a kit on-line, click here. Alternatively, you can call a Maxxam Client Service Agent at 1-877-706-7678 (ext. 707 or 723). Our Client Service Agents are experts in helping you to identify the best method and procedure for meeting your specific requirements. Do not hesitate to call us.
Other Testing Services
Maxxam offers many other types of testing including Maternity, Sibship, Twinship and other Kinship forms of testing. Email or call one of our Client Service Agents at 1-877-706-7678 (ext. 707 or 723) to learn more about the specific type of test you require.